Anhui William CNC Technology Co., Ltd

WILLIAM CNC TECHNOLOGY is a professional Chinese supplier engaged in the research, development, production, sale and service of Digital Cutting Machines, having our own manufacturing base and official license for export & import business.

Our brand VICUT registered in 2013 focuses on overseas market, aim at supplying high precision digital cutting equipment, focusing on advertising, printing, packaging, graphic and office industry, to provide users machinery with an affordable solution without sacrificing options or function.

We are located in Hefei City with convenient transportation access. Dedicated to strict quality control and thoughtful customer service, our experienced staff members are always available to discuss your requirements and ensure full customer satisfaction, on-site training is also available.

In recent years, our company has introduced a series of advanced equipment including Flatbed Cutters, Vinyl Cutting Plotters, Roll to Roll Label Cutters, Sheet fed label cutters, and Business Card Cutters. In addition, we have obtained CE, SGS and BV certificates.

Selling well in all cities and provinces around China, our products are also exported to clients in such countries and regions as South America, Europe, Middle East, India and many other countries. We also welcome OEM and ODM orders. Whether selecting a current product from our catalog or seeking engineering assistance for your application, you can talk to our customer service center about your sourcing requirements. We also welcome you to visit our company and check our production line, our team has been here, waiting for you!

Our brand VICUT registered in 2013 focuses on overseas market, to provide users post-press cutting machines with an affordable solution without sacrificing options or function.We aim at producing and selling high-quality digital cutting equipment for post-print, packaging, graphic and office industry, adhering to the 3C principle (Creating Value, Cost-effective, Credible Service), focusing on product application and user experience, aiming to help users improve efficiency, liberate hands and increase revenue.

Free Pre-Sales Consulting / Free Sample Making

VICUT offers 12 hours quick pre-sales response and free consulting. Any kind of technical support are available for users.

Free Sample Making & Testing is available.

We offer progressing solution design to all the distributor and users.

Strict Quality Control of Production

VICUT Quality Control does not exist independently, but throughout the whole production process. Our QC system mainly divided into following steps:

1-7 Days Quick Delivery

We have mass production and stock & ready item, for these items, we offer 5-7 days quick delivery time. For customized requirements, we will trade you as the priority customer and to produce your cargo in the first time.

24 Hours After-Sales Service

Life-time technical support is offered to all dealers and end users, a phone call or an email will reach to us easily.

Free guarantee repair (including labor and material): free repair service during the quality warranty period and reasonable charge for spare parts and maintaining service after the quality warranty period. We will never exempt our responsibilities on product owned defects.

Responding time: upon receiving user’s notification, we ensure 24-hour after-sales technical support.

Spare parts: necessary spare parts are provided together with products to customers.

Free technical training: integrative and normative technology training is available for free to customers by our technical personnel to ensure they are skilled in regular operations of hardware and software of products and they are able to estimate and solve small problems.

On-site training: Vicut is able to send english speaking technicians to customer place for making training and installation for our machinery.

Telephone investigation: our after-sales team will phone the user every month during the warranty period to follow up the working condition of the products, and to discover and solve problems, if necessary.

Software upgrade: lifelong maintenance of controlling system, incessant improvement of the system functions and continuous software upgrades.

Factory inspection: We welcome customers to inspect our factory at any time, so as to know more about VICUT.

For more detailed information on VICUT digital cutting machines, please do not hesitate to contact us! We welcome your inquiries to our email: vivien@vicut.cn , and look forward to working with you.

More than twenty experienced engineers and designers focus on improving and updating products in R&D department, to meet with market. Fifty percent skilled workers with over five years manufacturing experience, assure the production quality. Dozens of sales people have excellent skills both in technology and international business service. A group of after-sales technicians have experience in serving overseas markets. Help is always just one call or email, and then we can provide a suitable solution promptly by analyzing and estimating the problem. Remote training and door-to-door service is available.